Frequently Asked Questions
Find answers to common questions about my calligraphy services and process
How far in advance should I book your services?
For wedding envelope addressing, I recommend booking 2-3 months before your scheduled mailing date. For other services like place cards, 1-2 months in advance is typically sufficient. For very busy seasons (spring and fall), earlier booking is recommended to secure your date.
What information do you need to get started?
For envelope addressing, I'll need your guest list with properly formatted addresses. For custom pieces, we'll discuss your vision, preferred style, text content, color preferences, and any specific requirements during our consultation. I'll provide a detailed information checklist once your booking is confirmed.
Do you offer rush services?
Yes, rush services are available for an additional fee, depending on my current workload and schedule. Please contact me as soon as possible to discuss your timeline needs. Rush fees typically start at 25% extra for 1-week turnaround and 50% for 48-hour turnaround, subject to availability.
What calligraphy styles do you offer?
I offer three main styles: Classic Elegance (traditional copperplate), Modern Minimalist (clean, contemporary lines), and Romantic Script (flowing, expressive style). Custom styles can also be developed based on your specific preferences and event aesthetic.
Do you work with colored inks or special materials?
Yes! I offer a wide range of ink colors including metallic options (gold, silver, copper, rose gold), as well as white ink for dark envelopes. I can work on various materials including paper, wood, acrylic, mirrors, fabric, and more. There may be additional fees for specialty inks and materials.
What is your process for custom pieces?
After our initial consultation, I'll provide a detailed quote. Once approved, I'll create a digital draft for your review. You'll have the opportunity for up to two rounds of revisions before the final piece is created. For large custom projects, a 50% deposit is required to begin work.
What are your payment methods?
I accept major credit cards, PayPal, and Venmo. For custom projects, a 50% deposit is required to secure your booking, with the remaining balance due before final delivery. For Etsy orders, payment is processed through their secure platform.
Do you ship internationally?
Yes, I ship worldwide! International shipping rates will be calculated based on the destination and package size/weight. Please note that international orders may be subject to customs fees or import taxes, which are the responsibility of the recipient.
What is your cancellation policy?
For envelope addressing and small custom pieces, cancellations made more than 14 days before the scheduled start date will receive a full refund minus a 10% administrative fee. Cancellations made within 14 days will receive a 50% refund. For large custom projects, cancellations after work has begun are non-refundable.
Can I see samples of your work before ordering?
Absolutely! You can view my portfolio on my Etsy shop (SaffronScribe) and on Instagram @SaffronAndScribe. If you'd like to see examples of a specific style or project type, please contact me and I'd be happy to share relevant samples.
Do you offer calligraphy workshops or classes?
Yes, I offer both in-person workshops in the Bay Area and virtual classes for individuals and groups. Perfect for bridal parties, team building, or personal creative development! Contact me for current class schedules and private booking options.
How do you handle revisions or errors?
Your satisfaction is my priority. I provide digital proofs for approval before creating final pieces. For envelope addressing, I include 5% extra envelopes at no charge to account for potential errors. If an error is my fault, I'll correct it at no additional cost.
Have Another Question?
If you don't see your question answered here, please don't hesitate to reach out directly. I'm happy to provide more information about my services.
Contact Me